One of the biggest reasons behind the immense popularity Apple iPhone is the robust security features offered by the device. Even though the Face Id tech has been a relatively new addition to the wide range of such security features, it has been heralded as a giant leap forward in enhancing smartphone security. The technology was first introduced in late 2017 with the launch of the much-anticipated iPhone X. The easy to use technology has proved to be nearly impossible to outsmart and provided the much-needed space for a bigger screen by eliminating the need for a fingerprint sensor. However, just three years later, this smartest security feature developed for iPhones has turned into an extremely frustrating drawback for most device users.
Analyzing The Problem
The reason that has turned the Face Id feature into such a big shortcoming is not any technical glitch. Rather, the problem has been caused due to the preventive measures that people have been forced to take in the wake of the global spread of the COVID-19 pandemic. The microscopic virus that has been responsible for causing much upheaval across the globe has also rendered the Face Id feature of iPhone X somewhat useless. This is because people have been forced to wear face masks whenever and wherever possible both to prevent the spread of the virus and also to stay safe from catching the infection. However, it is this necessary precaution that impacts the usability of the Face Id feature, which makes absolute recognition a major problem.
Common Solutions For The Problem
Most iPhone users, upon encountering this problem, seek different ways to resolve this problem. These include trying to unlock their iPhones with masks on by using a folded or half-worn mask during Face ID. Another option is to use their iPhone without Face ID. While the former method may prove successful once in a while, the latter requires the users to punch in a passcode every time they need to access any feature of their device. The best solution can be found by seeking the advice of professional technicians employed by a reliable iPhone shop Dubai.
Resolving The Issue Effectively
Relying on the expert advice of professionals having a proper understanding of various features and functioning of Apple devices is the best way to resolve the issue effectively. These professionals are well aware of the fact that the facial recognition technology used in iPhones needs to be able to see the eyes, mouth, and nose of the users clearly to identify them. That is how the tech works even when the users are wearing hats and sunglasses or supporting beards. So the key to resolving the problem that users face with the Face Id feature while wearing a mask to train the tech to recognize this new identity. While this might not provide consistent results, it is definitely a better option than not being able to use the feature at all. This can be ensured by following the below-listed steps.
- Open the Settings app of iPhone X and select the Face ID & Passcode option.
- Enter your passcode and select Reset Face ID followed by the Set Up Face ID option.
- The users should fold the mask in half and hold it up to their face.
- If the device warns that the face is obstructed, the users should move the mask slightly further away from the center of their face until the device asks the users to “Move your head slowly to complete the circle”
- Next, select the “Set Up an Alternative Appearance” option and run through the setup process again.
If the users face any problems in implementing the above steps, they should seek the assistance of qualified technicians from an iPhone store Dubai.
