iPhone is undoubtedly the most reliable smartphone currently available in the market. However, despite featuring the latest technology and the best features, iPhone users often face different issues that might somewhat dampen their experience. One such common issue faced by users is the message of “This accessory may not be supported” getting displayed on their iPhone screen. The message is generally displayed when the users try to connect a charging cable or other similar accessory to their smartphone. In most such cases, the first thought that crosses the mind of the users is to find the nearest store for iPhone repair Dubai.
Resolving The Problem Effectively
Thankfully, the problem discussed above does not always require users to seek the services of professional iPhone repair technicians. In most cases, the problem can be resolved by the users on their own, even with their limited technical know-how. The first and most important thing that users need to understand is that the problem may be caused by one of the below-listed reasons.
- The accessory being used is not MFi-certified.
- The iPhone’s software is malfunctioning.
- The said accessory is dirty, damaged, or completely broken.
- The iPhone Lightning port is dirty, damaged, or completely broken.
- The power supply point is faulty or malfunctioning.
Each of the above causes can be rectified without the need for the users to avail of professional iPhone service Dubai and by following the below-discussed tips.
Clean The Accessory And The USB Port
Many times the issue may arise if there is the accumulation of dirt or smudge on the connecting point of the accessory or the USB port of the iPhone device. This prevents the formation of solid connectivity between the charging accessory and the port resulting in the message getting displayed. Thus the users can resolve the issue by cleaning the port and the connecting point. Users can wrap a thin layer of cotton on the sharp end of a toothpick and then use it to remove any accumulated dirt and grime. This toothpick can then be used for gently cleaning the inside of the accessory and the port carefully without damaging it.
Try Charging With A Different Cable
The charging cable used for charging the iPhone may be damaged or broken even though it might appear perfectly alright from the outside. To check if this is the reason for the message of the accessory may not be supported getting displayed, the users can try charging the device using another cable. If the device starts charging without any hassles with the alternate cable, it would prove that the original cable is damaged. In that case, the users might need to visit a shop for mobile repair Dubai to get a new cable.
Verify The MFi Certification Of The Accessory
Apple devices do not support cables and accessories that are not MFi certified. So, the users should make sure that the accessory they are trying to use with their iPhone is either an original provided by Apple or has the correct MFi certification. They must inquire about the same at the time of buying the accessory. Many times users might opt for an uncertified accessory that is available at a much cheaper price from an unreliable iPhone repair Dubai store.
Verify That The iOS is Updated
Many times, the problem might arise if the users have failed to install the latest iOS updates on their iPhone. Every new iOS update contains bug fixes and performance enhancements and using an older version may cause the problem of accessory incompatibility. The users should open the Settings app of their iPhone and select the Software Update option available under the General option. If there is a new update available, they should download and install the same before restarting the device.
